Title: Client Service Manager
Duration: 6 months
Location: Philadelphia, PA
Interview Type: Phone + Skype
Primary Skills: Telecom ((MSO, CLEC, IXC, RBOC, etc.) experience,
BPMN tool such as ARIS
Job Description:
Primary Responsibilities:
v Develop High-Level (Level 0) and Low-Level (Level 1 and 2) process flows
for either Sales or Services Delivery/Order Management portion of the service
fulfillment process for either a telecom data product or a telecom voice product
v Develop Business Requirements/User Stories for new features, improving
existing processes, or developing new processes
v Participate in sprint grooming to drive refinement and alignment of
requirements
v Support the development of Usability and User Interface requirements and
End User Content documentation
v Drive alignment with stakeholders on the business process and requirements
v Le.
Please apply with latest resume at http://www.jobisite.com/sj/id/82471-URGENTREQUIREMENT:ClientServiceManager@Philadelphia,PA-----Contract1
thanks,
Jobisite
www.jobisite.com
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