Hi,
I have an urgent requirement mentioned below. If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number.
Position: IBM Sterling Integrator
Location: Seattle WA
Duration: 6 Months
Job Description:
Job Description:
• Extensive experience in designing, developing and scheduling advanced business processes using Sterling Integrator.
• Around 4+ years of experience in Sterling Integrator and Sterling File Gateway and possess strong EDI and B2B experience.
• Experience on Graphical Process Modeler (GPM) & Business Process Modeling Language (BPML).
• Strong experience in handling and onboarding trading partners.
• Good understanding of MFT concepts and should be able to perform basic administration and tuning on Sterling Integrator MFT tool.
• Good Knowledge and experience to Develop and implement adaptor service configuration with File transfer protocols (FTP, SFTP/SCP, HTTP, Connect: Direct, SMTP)
• Good experience with PGP encryption/decryption.
• Good experience with Scripting/development skills (BPML, XML/XPATH, HTML, CSS, Shell Scripts, etc.)
• Good experience with MS SQL Server Databases and basic knowledge of JAVA.
Essential Functions/ Responsibilities:
• Should be able to perform issue diagnosis, troubleshooting, and incident management.
• Be able to define, analyze, and resolve customer issues in a timely & accurate manner.
• Be able to provide periodic updates to the customers, co-workers, and management on the status of outstanding issues.
• Be able to update status of issues in the incident tracking system and perform appropriate follow-up on escalated issues.
• Be able to document complex issue resolutions for both the customer and internal reference, following the appropriate support processes.
• Should assist team members with complex issues to gain experience and exposure to more advanced problems.
• Be responsible for ensuring that the Service Level Agreements (SLAs) between customers and Hexaware are met consistently.
• Be able to contribute, review and maintain knowledge base/ documentation content on an ongoing basis.
Minimum Requirements:
• Excellent written and spoken communication skills
• Should have strong leadership skills to drive the work independently.
• Hands on dealing with client directly by email, call etc.
• Willing to work in shifts and perform on call support (weekdays / weekends)
• Should be willing to relocate and work out of client location in Seattle, WA
• Experience working in a team environment under stringent time constraints
• Should possess strong problem-solving skills combined with excellent communication and customer focus to maintain high levels of customer satisfaction.
• 4+ years of experience using Sterling Integrator and Sterling File Gateway.
• Strong organizational, communication, and time management skills.
• Ability to work with people in varied organizational relationships.
• Demonstrated ability to work in an ever-changing environment with efficiency and accuracy.
• Must be available for on call responsibilities.
• Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as needs require.
Praveen Tiwari
United Software Group Inc..
565 Metro Place South. Suite # 110
Dublin, OH 43017
Direct PH: 6144959222 ext 628
Fax: 1-866-764-1148
praveen.kt@usgrpinc.com
Gtalk/Yahoo/Skype: praveentj101
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