Hi,
Role:- SFDC Sales Cloud
Location:- MINNETONKA (MN), USA
Duration:-6+ months
Accountabilities
· Will be responsible for effective implementation of Salesforce.com (SFDC) and its utilization for the global sales, marketing, and customer service organizations.
· Partnering with systems integrator resources in designing SFDC solutions, enhancements, reports/dashboards, and programs to increase user adoption, accuracy, user productivity & effectiveness, streamline workflow, and help advance Commercial initiatives.
§ Accountable for translating business processes into SFDC based solutions by partnering with SBS teams/Consulting partners, preparing system requirements, ensuring configurations, customizations in SFDC match business unit requirements, providing SFDC application solutions and facilitating communication with country CRM staff.
· This position will require high-energy, proven ability to work with cross-functional teams to optimize SFDC to improve sales team productivity and efficiency. In addition, the role will work closely with the business teams to provide better decision support (reports/dashboards), and improve data quality.
Responsibilities:
§ Play active role in prioritization of user stories; grooming the backlog; stakeholder management
§ Serve as Subject Matter Expert for end-user community. Provide CRM expertise to sales & marketing teams to streamline, automate, and standardize core business processes on SFDC platform
§ Responsibilities include design business process, partnering on configuration, customization, user provisioning, data migration, and report/dashboard design
§ Improve and maintain data quality in SFDC system
§ Participate in project activities including QA, move to production etc
§ Actively Participate in cross-functional teams to integrate back office data in SFDC, and to address strategic business issues involving Customer Relationship Management (CRM) and sales operations
§ Setup and manage CRM change management process, governance, and prioritization of business needs
§ Develop and document requirements, and approach aligned to business needs.
§ Ability to blend technical, operational, sales and marketing requirements into well run CRM system
Qualifications:
§ Minimum 5 years experience in implementing configuring, customizing Salesforce.com instance (minimum 200 users); Must be well versed in Enterprise Edition or above
§ Formal Salesforce.com training; SFDC certified
§ Bachelor's degree
§ Excellent organizational and follow through skills are required
§ Strong analytical, detail driven, and problem solving skills
§ Resilience, determination, energy and enthusiasm
§ Self-motivated with the ability to motivate others and gain respect
§ Strong influencing skills; Strong documentation and training skills
§ Project Management skills
§ Excellent verbal and written communication skills
§ Data manipulation skills; Fluency in Microsoft Office applications
Saurabh Sharma
SAP AND IT CONSULTING SERVICES
9622 Blackberry Terrace Dr, Spring, TX 77379
T: 281 954 5503 | 281 954 5922
Email: saurabh@e-infionics.com | saurabhsysmind900@gmail.com
Web: www.e-infionics.com
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