SAP BASIS/SECURITY TECHNICAL MANAGER @ Lebanon, NJ.......... Reply Immediately

HI,

 

This is Ashutosh Rai from IDC Technologies.

 

I've a requirement very much resembling to your profile If you are interested and looking for as new project/JOB then please send me your updated profile/resume, if you are comfortable with the job-description

 

Hope to get a prompt and an immediate reply from your side

JOB DESCRIPTION

 

Location: Lebanon, NJ

 

SAP BASIS/SECURITY TECHNICAL MANAGER (Client Services Lead - CSL)

 

This requirement is for a Technical Client Service Lead (CSL) position to work in a Global SAP Operations model for a Pharmaceuticals client. This position is accountable for managing SAP Technical resources in the areas of BASIS, Security, Portal, Process Integration (PI), Business Intelligence (BI) and ABAP. The resources will be based at various offshore and onsite locations. The CSL's accountability will also include maintaining professional working relationships with client directors and leads, managing SAP Technical issues and ensuring that Service Level Agreements are met.

 

Responsibilities

 

·         Direct and manage technical support activities in the global SAP environment, identify potential crises and devise contingency plans

·         Manage escalations for support emergencies and exceptions

·         Direct and manage scope, goals and deliverables in collaboration with senior management and stakeholders

·         Take ownership of business requirement demand management for planning resource utilization

·         Effectively communicate management expectations to team members in a timely and clear fashion and take responsibility for adherence

·         Ensure adherence to Service Level Agreements and pro-actively address potential SLA problems

·         Initiating and implementing performance improvements

·         Perform periodic quality reviews including metrics for SAP technical activities and productivity improvement

·         Create, review and provide recommendations on SAP technical procedures and architecture

·         Plan and schedule SAP support and maintenance activities using appropriate tools

 

Requirements

 

·         Bachelor's degree or equivalent in computer Science, Math, Engineering or related fields

·         10-15 years of overall IT experience

·         5+ years of experience in managing SAP Technical teams

·         Strong knowledge of SAP application development, system administration, integration and security

·         Strong working knowledge of office productivity and project management tools

·         Thorough understanding of Software Development Life Cycle (SDLC)

·         Extensive SAP technical project management experience

·         Extensive experience in managing diverse technical resources

·         Strong communication skills and ability to interact effectively with all levels of management and service providers

·         Must be able to organize and schedule work effectively

·         Solid experience in managing scope and schedules with multiple stakeholders

·         Must be customer service oriented

·         Must be able to work flexible hours due to time zone differences

 

 

Thanks & Regards

 

Ashutosh Rai

IDC Technologies Inc.,

1851 McCarthy Boulevard, Suite 116, Milpitas, CA , USA, 95035

Contact #: 732-675-5343 I Email: ashutosh@idctechnologies.com I URL:www.idctechnologies.com

Fax: 408-608-6088

Yahoo-Id: ashutosh_rai3

 

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