Need Support Analyst

Hi All,

 

Immediate need Support Analyst for 6 months+ @ San Jose

Please send resumes to rajesh@clearthoughtsolutions.com 

Mandatory Skills:

4-6  years of industry experience of end user support and case handing (primarily direct user interaction)


1.       Support case management (support ticket/case acceptance to closure)

2.       Excellent Communication Skills

3.       Manage discussion forum based support

4.       FAQ and Documentation of workflow/process

5.       Good Analytical skills to resolve reported issues

6.       Application Installation help/support

--

Thanks & Regards

Rajesh J

IT Recruiter

Rajesh@clearthoughtsolutions.com

Direct : 919-342-6560

--
You received this message because you are subscribed to the Google Groups "US_Jobs&Consultants" group.
To post to this group, send email to us_jobsnconsultants@googlegroups.com.
To unsubscribe from this group, send email to us_jobsnconsultants+unsubscribe@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/us_jobsnconsultants?hl=en.