L2 Support Analyst-- Saleforce.com / Veeva CRM

Hello,

Please share the suitable profiles.

 

L2 Support Analyst-- Saleforce.com / Veeva CRM

Foster City, CA

1 Year

 

Salesforce.com Developer. Nice to have: Veeva Administration experience

Essential Skills

• Has good experience of talking to end users / L1 team for resolving issues
• At least 4-6 years of experience in Salesforce Development
• Good  knowledge of Salesforce.com product suite (Sales Cloud, Service Cloud, Force.com, various portals)
• Configuration knowledge of salesforce.com (workflows, validation rules, approval process, custom formulas, page layout, record types)
• Developing triggers, customization, data migration / integration and experience with the SFDC toolkit (e.g. Visual force, Apex, BatchJobs, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)
• Experience with third-party tools (e.g. SFDC Excel Connector, SFDC Data Loader, Mail Merge,etc
• Exposure to ETL tool
• Knowledge of HTML,JS,CSS

 

Desirable Skills

• Assertive communication skills, ability to work with minimal direction
• Must be able to understand and collaborate with on requirements and design
• Prior experience of end-to-end development projects
• Veeva Certification

Saleaforce Sales Cloud & Service Cloud Certification

 

 

Hemendra Kumar

---------------------------------

Sr. Technical Recruiter

1920 Association Drive
Suite # 302 | Reston | VA 20191 

 

Email:    Hemendra.Kumar@insigmainc.com

Gtalk:    hemendramca22

Yahoo:  hem_rajpoot2012

Phone:  703-468-3024

Skype:   Hemendra.rajput22

 

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