'Please send your Resumes to : avinash@bravensinc.com
Hi,
Greetings from Bravens Inc.
We are looking for a Power Builder Consultant support world's leader in providing IT consulting and software services to the finest global organizations client.
This is a 3 To 6 Months Contract extendible Position based in Milwaukee WI
Job title: Power Builder Consultant
Location: Milwaukee WI
Duration: 3 To 6 Months Contract
Job Description:
· Day to day on-site support of site-based Power Builder applications, including troubleshooting of problems,
· Program fixes ensuring high quality is maintained during the changes
· Business interaction to resolve incidents, Service Requests and Problem tickets
· Determine root cause of priority incidents and problems
· Coordinate testing of the fixes provided, and communicate status.
· Working on discretionary requests that will consist of minor enhancements to the existing system as per the Infosys Application Management contract
· Participating in validation of the applications after Adaptive Maintenance activities
· Understanding the customer business needs and providing both process related and technical suggestions where appropriate.
· Handling performance issues in the existing applications and the corresponding batch jobs.
· Participating in Disaster Recovery calls in order to arrive at a solution to major incidents.
· Meeting the Service Levels as agreed by Infosys as part of the AMS support contract.
· Working on a Global Delivery Model and participating in Shift Hand over calls with the offshore support team.
· Documentation of the resolution and customer interaction logs on the ticketing system as per the Infosys audit standards. Documentation of the solution to the common problems to the solutions database.
· Specific technical skills necessary to support the Power Builder applications were previously provided. Specific project assignments may be included to facilitate knowledge transfer. Ability to grow both functional and technical knowledge is essential.
· Compliance to H-D standards and policies
· The job also involves coordination with other teams covering but not limited to Infrastructure Management/ L1-L2 support teams, Customer Subject Matter Experts. These interactions are mandatory for the purpose of SLA baseline, set up of support expectations etc.
· Participate in Continuous Improvement activities
If you find it interesting do send the following details:
| Checkpoint | |
| Full Name of the Candidate | |
| Contact number |
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| Email ID |
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| Salary/Rate |
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| Current Location |
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| Openness to relocate OR Travel |
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| Total years of experience | |
| Relevant experience |
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| Reason for Change |
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| Availability/Notice Period |
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| Highest Educational qualification with Year of Passing and Institute | |
| Certifications if any |
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| Immigration Status - If H1B- name of the employer and H1B Validity | |
| Best Time to reach for a pre-screen/Interview | |
Warm Regards,
Avinash Kumar |
Bravens Inc [An E-Verified Company] 'Certified Minority Owned Business'
Contact: 703-434-3994 / 7036377299 EXT 151
Fax: 281 404 9091
Email: avinash@bravensinc.com
Yahoo/ Gtalk : avinashbravensinc
14111 Robert Paris CT, Suite 105, Chantilly, VA 20151
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