Dear Associate,
Hope you are doing well.
I am a technical recruiter with Panzer Solutions LLC Software
Implementing and IT consulting company located in CT. Please
go through the Job Description and send me your updated
resume with contact information.
Title: Test Lead
Location: Florida
Contract Duration: 3-6 month contract
Interview: phone to hire
Start Date: MONDAY April 2nd
Must-haves
3+ years in a Test Lead role
5+ years experience in a testing environment
Experience with IVR (Interactive Voice Response) Note: IVR allows
customers to interact with a company host system via a telephone keypad
or by speech recognition
Experience with CTI (computer telephony integration) ex: Avaya, Siebel,
etc.
Experience with SalesForce.Com or any other CRM system
Plusses
SalesForce.Com
Role
Our client is seeking a Test Lead to work on inbound call routing projects
within a Call Center environment. Our client is integrating the telephone
systems with the CRM system to automate and streamline the process by
which sales people handle inbound calls. The customers phone number
will be associated with all their information in salesforce so that when
they call in, the customer record will be displayed and the salespeople
can respond more efficiently.
Responsibilities will include analyzing the requirements and developing
the testing artifacts such as test plan, approach, estimates, test cases,
test scripts. The candidate will also be responsible for leading the internal
test execution, UAT; reporting the testing status; and supporting the
successful go-live activities
_____________________
Thanks
Tom Hanks | Technical Recruiter
Panzer Solutions LLC
45 Stuart Ave, K
Norwalk CT 06850 USA
tom.hanks@panzersolutions.com
Direct: 203-652-1455 Ext- 114
Fax: (203) 286-1457
URL: www.panzersolutions.com
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